Digital IQ: Trends, Tips and Solutions to Help You Stay Ahead
Digital workers need training and onboarding – just like their human colleagues – in order to realize their potential and maximize the return of an RPA investment. There are currently millions of digital workers employed at businesses worldwide. In fact, new research from IDC estimates that the number of digital workers – including Robotic Process Automation (RPA) platforms – will increase by 50 percent by 2021. The future of work…
Digital transformation is becoming a business imperative, making it a top agenda item in almost every company. But where to begin? Easy. The answer lies in content: it’s not only how you use it, but how you acquire it, process and extract business value from insights locked in documents. The ability to edit, convert and work on documents as a team isn’t just the first step towards successful digital transformation;…
Capture and recognition technologies are becoming all pervasive and ubiquitous as private and governmental organizations worldwide move gradually towards a paperless workplace. This progression began with optical character recognition, or OCR, which is a technology that enables you to convert scanned images of text to electronic text so that the digitized data can be stored, searched, indexed and retrieved. Today, digital transformation is not just about the digitization of analog,…
In the digital age, customer experience has greatly expanded in scope. You need to know your customers so well that you can not only increase their loyalty but also encourage them to evangelize to others about you. This depth of knowledge comes from analyzing all touch points and channels across the entire organization. Digital transformation and customer experience Digital disruption and shifting customer expectations are creating markets where loyalty is…
There are measurable direct and indirect benefits associated with the application of contract analytics to financial processes such as procure to pay and order to cash. There are specific areas where finance organizations stand to achieve cost efficiencies and realize incremental profits. Invariably, contracts include price, volume and discount terms. By gaining better visibility to these contractual terms finance departments may, for example: Match contract pricing and performance obligation clauses…
Now that we have covered the value of contract analytics, and before we get into the specific use cases, it might be useful to take a closer look at the capabilities needed to leverage the power of content intelligence. First, as table stakes for this game, is powerful recognition capabilities. If your system doesn’t have highly accurate, scalable data processing and document capture solution that intelligently extracts, classifies and serves…
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