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Tag: digital transformation

The End of Routine Tasks

Capture and recognition technologies are becoming all pervasive and ubiquitous as private and governmental organizations worldwide move gradually towards a paperless workplace. This progression began with optical character recognition, or OCR, which is a technology that enables you to convert scanned images of text to electronic text so that the digitized data can be stored, searched, indexed and retrieved. Today, digital transformation is not just about the digitization of analog,…

Customer Experience Trends for Enterprise Software Companies

In the digital age, customer experience has greatly expanded in scope. You need to know your customers so well that you can not only increase their loyalty but also encourage them to evangelize to others about you. This depth of knowledge comes from analyzing all touch points and channels across the entire organization. Digital transformation and customer experience Digital disruption and shifting customer expectations are creating markets where loyalty is…

Contract Analytics Use Cases: Uncover Unrealized Revenues

There are measurable direct and indirect benefits associated with the application of contract analytics to financial processes such as procure to pay and order to cash.  There are specific areas where finance organizations stand to achieve cost efficiencies and realize incremental profits. Invariably, contracts include price, volume and discount terms.  By gaining better visibility to these contractual terms finance departments may, for example: Match contract pricing and performance obligation clauses…

The Power of Content Intelligence to Transform Contracts into Actionable Intelligence

Now that we have covered the value of contract analytics, and before we get into the specific use cases, it might be useful to take a closer look at the capabilities needed to leverage the power of content intelligence. First, as table stakes for this game, is powerful recognition capabilities.  If your system doesn’t have highly accurate, scalable data processing and document capture solution that intelligently extracts, classifies and serves…

Talking to Robots

There is a great scene in Star Trek IV – The Voyage Home, when Scotty, the Starship Enterprise’s Chief Engineer, having traveled back in time, tries to operate a 1980’s era computer.  The movie, made in 1986, accurately predicted the rise of Siri, Alexa and the widespread proliferation of voice-recognition technology.  But poor old Scotty, burdened with 1980’s tech, picks up the mouse, using it like a microphone, saying “Hello…

Intelligent Capture will transform how service industry operates

Data capture from paper of electronic documents is an essential step for many business processes, and often is the initiator for customer-facing business processes. Capture has traditionally required human effort – data entry workers transcribing Information from paper documents, or copying and pasting text from electronic documents – to expose information for downstream processing. Why “Intelligent Capture” is a game-changer Intelligent capture replaces manual capture with fully-automated conversion of documents…