Press "Enter" to skip to content

Tag: business intelligence

Why Business Intelligence & Process Mining Alone Won’t Solve Your Business Problems

You might rely on Business Intelligence systems for monitoring operations and performance, but when metrics fall outside the optimal range, how do you identify the cause? How do you tell exactly which process is under performing, why it is happening, and where you should take corrective action? It might seem that BI fulfills the same needs that Process Mining does — that is they are both helping businesses achieve better…

A New Way of Looking at Business Processes

Artificial Intelligence (AI) and machine learning have gained significant momentum over the past few years; businesses from all industries continue to embrace the technology at rapid rates, adoption stands to increase even further. More and more companies are beginning to see the positive impacts that this technology can bring to a company. In fact, Gartner predicts that by 2020, 85 percent of all customer interactions will be managed without a human. Powering…