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Month: December 2018

Looking Back on 2018. So where has the year gone?

2018 has been a truly transformative year for all of us courtesy of those innovative changes in our product lines and the enthusiasm of our experts to share their experiences with you through ABBYY Blog. At a time like this, we all relax, slow down, and reflect on the outgoing year. We kicked off the year telling you all about the marriage of ABBYY technology to Artificial Intelligence and why…

Smarter Robots Handle the Unstructured Content

With enterprise adoption of robotic process automation (RPA) set for hyper-growth, providing the technology with human-like capabilities to handle unstructured content remains a key challenge. In this piece, ABBYY’s Bill Galusha looks at how Blue Prism is making its robots smarter with the use of intelligent capture technologies.   Please click >here< to read the article that Bill Galusha has written especially for ABBYY’s strategic partner Blue Prism’s Blog.  

Customer Experience Trends for Enterprise Software Companies

In the digital age, customer experience has greatly expanded in scope. You need to know your customers so well that you can not only increase their loyalty but also encourage them to evangelize to others about you. This depth of knowledge comes from analyzing all touch points and channels across the entire organization. Digital transformation and customer experience Digital disruption and shifting customer expectations are creating markets where loyalty is…