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Tag: productivity

AI opens new opportunities for BPOs and corporate shared service centers

Artificial Intelligence (AI) technology is taking over the world with many full-time employees (FTE) worried it will eventually replace their jobs. Experts at Oxford University have estimated that 47% of all U.S. jobs are at risk of being replaced by automatic systems. BPOs and corporate Shared Service Centers employ numerous people performing low skilled jobs, such as manual information keying – will these FTEs be replaced with robots performing the…

OCR drives innovative tech tools for assisted learning

The use of technology has transformed classroom productivity, increased student engagement and motivation and, most importantly, accelerated learning. Technology has also played a critical role in enhancing the lifestyle of individuals requiring assistance, ranging from the visually impaired to auditory learners. There are several innovative assisted learning tools available with the foundational technology being optical character recognition technology (OCR). OCR technology provides efficient and accurate document processing, coverts paper- or…