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Month: June 2017

Increasing patient satisfaction at athenahealth through innovative EHR digital transformation solution

Industry leaders like athenahealth represent the real world of innovation in healthcare and patient information management. ABBYY is proud to be the technology partner helping athenahealth embrace and leverage digital transformation. Together, we are developing systems that bridge the gap between unstructured paper and personal healthcare information.  Through digital transformation technologies, services, and solutions, faxed patient data no longer remains a barrier to connecting patients to their doctors, while lowering…

Data capture’s impact on electronic health records

The HITECH Act passed in 2009 when health IT adoption was in its nascent stages. Yet, despite claims that healthcare is becoming fully electronic, it’s impossible to completely eliminate paper from patient care. Patients present insurance cards and driver licenses that must be copied, sign forms and provide summaries and referrals from other providers. They also complete health histories and other intake documents. Causing a significant drag on EHR systems…

Financial services must use smarter business solutions to thrive

A crippling reason legacy banking organizations struggle to keep up with consumer expectations is it deals with a lot of documents and customer-provided content. Traditional financial services companies can leverage “smarter” solutions to improve their business processes while offering customers self-service, real-time engagement, and omni-channel support. In fact, PwC found that most financial institutions are focused on updating legacy systems with emphasis on digital solutions that integrate to improve operations.…

How much automation can finance processes achieve?

Despite noticeable efforts by enterprises to automate their work processes, tasks such as entering invoices and orders into financial systems are surprisingly often based on manual, error-strewn data-entry methods. However, organizations need quick and easy access to information, paired with a high degree of process automation to be able to innovate and keep pace with the competition. Automating finance processes brings an array of benefits to businesses. With data-capture driven…

Fidelity Financial automates faxed mortgage application processing through digital transformation

Fidelity Financial is helping connect families to their new homes faster and with less hassle by automating the processing of mortgage documents through fax.  Using ABBYY digital transformation solutions, 5,000 new faxed mortgage applications are processed within one hour of receipt every day. This has dramatically reduced errors and response times, while improving customer service levels. Easily Automating the Process of Faxed Mortgage Applications Despite advancements in digital transformation, the…

Banks improving customer experience with mobile apps

Many of the regular activities of bank customers – both retail and corporate – are still dependent on physical documents, physical branches and operating hours. While individuals are trying to squeeze bank visits into their schedules, often until it is too late to pay a bill or apply for a loan, small businesses are wasting days waiting for credit approvals that could help them grow or in some cases just…