Press "Enter" to skip to content

ABBYY Blog Posts

Data capture’s impact on electronic health records

The HITECH Act passed in 2009 when health IT adoption was in its nascent stages. Yet, despite claims that healthcare is becoming fully electronic, it’s impossible to completely eliminate paper from patient care. Patients present insurance cards and driver licenses that must be copied, sign forms and provide summaries and referrals from other providers. They also complete health histories and other intake documents. Causing a significant drag on EHR systems…

Financial services must use smarter business solutions to thrive

A crippling reason legacy banking organizations struggle to keep up with consumer expectations is it deals with a lot of documents and customer-provided content. Traditional financial services companies can leverage “smarter” solutions to improve their business processes while offering customers self-service, real-time engagement, and omni-channel support. In fact, PwC found that most financial institutions are focused on updating legacy systems with emphasis on digital solutions that integrate to improve operations.…

Fidelity Financial automates faxed mortgage application processing through digital transformation

Fidelity Financial is helping connect families to their new homes faster and with less hassle by automating the processing of mortgage documents through fax.  Using ABBYY digital transformation solutions, 5,000 new faxed mortgage applications are processed within one hour of receipt every day. This has dramatically reduced errors and response times, while improving customer service levels. Easily Automating the Process of Faxed Mortgage Applications Despite advancements in digital transformation, the…

Banks improving customer experience with mobile apps

Many of the regular activities of bank customers – both retail and corporate – are still dependent on physical documents, physical branches and operating hours. While individuals are trying to squeeze bank visits into their schedules, often until it is too late to pay a bill or apply for a loan, small businesses are wasting days waiting for credit approvals that could help them grow or in some cases just…

Unravelling the mysteries of medical billing with artificial intelligence

Medical bills are difficult to decipher. In most cases, they contain “test codes” and “CPT codes” which makes spotting an error very difficult. Reviewing medical records is both expensive and time consuming because they are usually provided in an unstructured textual form such as a Word document or PDF. Up to 90 percent of hospital bills contain errors totaling some $750 billion annually, according to a recent study. A person…

Why artificial intelligence will finally unlock IoT

Can the surge in Internet of Things (IoT) enabled devices bring new challenges in data management for enterprises? The continuing growth in IoT devices has already created an onslaught of data requiring storage and retention. To keep up with IoT innovation, AI’s data analysis capabilities might be required. This will allow data to be analyzed immediately and accurately to maintain a continuous flow of information and feedback within the enterprise…